How We Handle Data Under Local Law
We collect only the details needed to run your account, verify changes, answer support requests, and keep audit logs that help us spot abuse or technical faults. That can include registration details, device data, cookie identifiers, and records of your visits inside the lobby. If you
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contact us, we keep the conversation so we can complete the request and maintain a change history. For Malaysia accounts, transaction references linked through Touch 'n Go, GrabPay, Boost dan FPX may also be stored so we can match a deposit or withdrawal to the right
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record. We do not handle every market the same way: where local law permits, some records may be stored longer for audit, security, or dispute handling. When a law gives you a right to access, correct, or ask for deletion, we will review the request and
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reply through the same route you used.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.